Having just finished reading Yuval Noah Harari’s latest book called ’21 Lessons for the 21st Century’ (following Homo Sapiens and Homo Deus), I am thinking about what I have learnt and what could be a central message about how we communicate and interact with each other. And I am left with a deep sense once …
Category: Crucial Conversation
Facilitating Crucial Conversations
Facilitating Crucial Conversations is a challenging and satisfying part of the work that I do; training people to engage in conversation when the stakes are high, and in situations when there are opposing opinions often leading to open conflict or untapped emotions of anger, hurt and resentment. These are the subtle killers of any relationship…. …
How often do we walk out of a conversation?
How often do we walk out of a conversation…whether at work or home and think “What just happened there?”….with a definite sense of having failed in trying to get our point across. When the issue is important and urgent, when opinions differ and when emotions are running high…chances are you will need to engage in …